PACCAR Parts Unveils Convenient Centralized Billing for Truck Fleet Operators
PACCAR Parts has recently unveiled an enhanced fleet-service program that provides guaranteed, national pricing, customized reporting and centralized billing for fleet customers through Kenworth PremierCare(R) and Peterbilt TruckCare(R) services.
Created in cooperation with Multi Service Corporation of Overland Park, Kansas, PACCAR Parts Fleet Services has rolled out through all participating dealers across the United States and Canada.
“Currently, fleet customers receive several statements from different dealers or dealership groups,” said Mike Kuester, general sales manager for PACCAR Parts. “Then someone from their organization must reconcile those statements with several or more invoices, which can be tedious and time-consuming.”
“We’re excited to offer this convenient service,” Kuester said. “Now, fleet customers will be able to set up single accounts in which they can centralize their purchasing for parts and service.”
Customers with trucks operating regionally or nationwide from a variety of locations can choose to receive one statement detailing invoices from all of their servicing PACCAR Parts dealers. Customers may also elect to receive regional statements or statements sent to their individual terminal locations.
“We’ve talked with many fleet customers and they are excited about this new system,” Kuester said. “They’re particularly impressed that we’re teaming up with Multi Service Corporation, which provides transaction services for many fleets.” Fleets are encouraged to speak with their preferred Kenworth or Peterbilt dealership for more information on how to enroll.
An enhancement for customers to gain greater control over truck parts ordering and servicing, PACCAR Parts Fleet Services features a web portal. The portal allows customers to track orders and reports. “With Web reporting, dealers and customers can view invoice details of parts and service activity at the local or national level after each transaction,” he added.
Customers can customize their accounts to provide information specifically tailored to meet their operational needs. In addition, customers will be able to establish uniform specifications for purchase orders and authorizations.
About PACCAR Parts
PACCAR Parts operates a network of parts distribution centers worldwide, which offer aftermarket parts sales support to Kenworth, Peterbilt, and DAF dealerships around the world. The company offers quality brands that not only meet OEM specifications, but also customers’ expectations regardless which major manufacturer makes their trucks.
About Multi Service Corporation
Multi Service Corporation is a global transaction management company specializing in commercial billing and payment solutions. The company designs and facilitates custom applications that meet the specific objectives of each client. Multi Service began offering private label commercial net pay card programs to OEMs and other suppliers in the trucking industry in 1982. In 2007, Multi Service launched eVIVA, a proprietary processing platform that supports private label commercial net pay programs that offer customized purchasing controls, online account access, customized reporting, and more.
Today, Multi Service manages end-to-end, private label billing and payment programs for the U.S. Government and Fortune 100 corporations. Multi Service is a global organization headquartered in Overland Park, KS with offices in the United States, Mexico, the Netherlands and Australia. For more information, visit http://www.multiservice.com or www.myeviva.com.